To help you decide the most appropriate organisation to hear your complaint, please use the table below:
Type of conduct
Lack of action by the Council, or poor standard of service
The Clerk to the Council
The Council’s Auditor*
Standard’s Committee of Horsham District Council**
Clerk to the Council, or if about theClerk to the Chairman.
* - The Clerk to the Council can provide you with the contact details for the Council’s Auditor.
** - The Monitoring Officer, Horsham District Council, Park North, North Street, Horsham, West Sussex RH12 1RL. Email: email@example.com
If you are still unsure where to direct your complaint, please contact the Parish Clerk for advice.
Click here to open the Council's Code of Practice on Handling Complaints.